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Privacy Policy

What information does Unifire Collect?

Unifire collects credit card information, for use in purchases made on our website ONLY. This information includes billing address, credit card number, and shipping address. All credit cards are processed by hand to ensure there is enough inventory of the product you are ordering to fullfill your request.

Who has access to my information, is it sold?

We respect our customers' privacy and take precautions to ensure that the only people who have access to your information are Unifire staff. Also, the only reason a person from unifire will have your information is if they are processing an order.

We do not share nor sell your information to anyone outside of our organization.

How does Unifire value online privacy?

Online privacy is very important to us and to our business. Therefore, Unifire adheres to the following strict guidelines to protect your online privacy:
  • Unifire will NOT collect any personally-identifiable information about you except for information that you voluntarily provide through the contact us or feedback forms.
  • Unifire will NOT create any browsing profile for you or your individual machine.
  • Unifire will NOT engage in any sort of user profiling.
  • Unifire will NOT download and install software on you machine without your consent.

Color Specifications

Some items come in multiple colors or styles. An example of this would be chew toys. We are unable to guarantee that an item ordered from one of these groups will be exactly what is pictured nor can we specify that the item be a certain color or style.

Confirming Prices

We cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will contact you for instructions before shipping or cancelling your order.

Shipping Policy

Please allow 1-3 business days (M-F) for order processing and an additional 1-7 business days for shipping/transportation time.

If you would like your order shipped via another shipping method; 2-day, 3-day select, etc.; please note that in the comments section and we will be happy to provide you with a quote/estimate.

Unfortunately we have been forced to discontinue the practice of sending an item to an address different from your credit card billing address.

In certain circumstances, we will be able to ship to an address different from your billing address, with stipulations applied.

  • Unifire will send the product to an address if the billing address is a post office box and the ship to address is in the same vicinity as the post office.

Because of dimensional weight, Unifire will provide you with a shipping quote before processing orders of heavy, large, or odd shaped items.

If you have any questions regarding our privacy policy, we welcome you to contact us anytime.
1-800-745-3282

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Unifire, Inc.
3924 E. Trent Ave.
Spokane, WA 99202

1.800.745.3282
Copyright ©2017 Unifire, Inc. - All rights reserved.
All product photos and manufacture logos are © copyrighted
and ® Registered to their respective companies. Unifire makes no claim to ownership of said items.